Whether you’re running a business from home or you are setting up numerous offices, communication is still one of the most vital tools any company can benefit from. Not just in terms of the technical tools, but also communication, as an entity where people are encouraged to speak up, can result in a far more improved organization. But, communication is such a difficult thing to get right. How can you make communication easier to achieve in every aspect of your business?
Using All Platforms
Going from email to telephone to in-person contact can all feel different depending on the employee. If you can implement a sense of cohesiveness between every approach, this can mean that this continuity will gradually become a baseline for the company. Because everyone has their own preferred way of communicating, sometimes it’s about finding the right platform and then spreading out from there. Many businesses now utilize VoIP (Voice-Over Internet Protocol), and with this, having mobile device management services link to VoIP, it means that employees can communicate while they’re on the move, in the office, so they are forever in the loop. This is something that really works wonders for people that work remotely. By using as many different platforms as possible, this can provide a variety, but you may figure that there is one method that is better than the rest. Naturally, as far as productivity is concerned, an email can take longer than a phone call. But this is down to the culture you nurture…
Encouraging Open Communication
As a business needs to have an open forum when you’re looking to improve communication and make it easier, it’s all about the culture you nurture in the first place. To encourage open communication isn’t just about having everybody use as many available platforms as possible so that all channels are open. It’s also about bringing down the barriers, creating a receptive atmosphere. And when there are so many different working aspects of the company, it can be difficult to get everybody on the same page. Numerous platforms can help, but what works better is to implement that more human approach to communication. It’s great having communication tools, but if there is no working relationship between the people on each end of the line, how is this going to benefit the business? This is why you need to start bringing down those barriers and implementing these open forums. It’s a great way for people to meet, especially if they only communicate via phone or email. This is one of the key aspects of building up a worthwhile business culture.
And while not everybody can be on the same page, if you can work at breaking down these barriers, treating everybody the same, but also using some of those fine-tuned communication tools that people learn, like soft skills, it can help make a more cohesive entity. Communication is something that can take a long time to get right. It can take a long time to get to the point, and it can take a long time for this to work. But by ensuring that you work at communicating, and providing as many options for your employees to communicate back and forth, as well as up and down the ranks, you will find that gradually, over time, these components become effortless. They will feed into the culture of the company, not just from a technological perspective, but from a human perspective as well.
